What to do if l received a faulty item?
We will sort out any issue with faulty items right away. As soon as you discover a fault, please, contact
l am missing an item from my order what should l do?
If an item is missing, please contact our Customer Care team with the order number and the missing item’s name. We will
Can l edit my order after placing it?
Please contact us before the product ship
Can l cancel my order?
It is possible for you to cancel your order after the payment has been confirmed. In order to do so,
What address can l use to return my items to you?
Please, get in touch with us for the return address. We are not liable to refund in case of returning an item
How do l return something to you?
If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you.
How long does it take for me to get a refund?
For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the
Can l return an item for a replacement instead of a refund?
You can return the product for a replacement within 30 days from the receiving date. As soon as we receive