My indoor signal coverage is very small, what should I do?
1. Identify a location outside that receives a stronger signal and move the outside antenna to that location (higher is
Why the indoor signal coverage has not improved?
1.Verify that the frequency band of your cell phone is the same as that of the booster. 2. Verify that
How long should be the distance between the internal and external antennas?
The distance between the outside antenna and the booster unit should be between 10-15 meters.
The status of my booster is fine, but still l cannot receive amplification. Why?
In case the readings are correct on the booster, but you still cannot receive a proper amplification, please, provide us with the
What to do if l received a faulty item?
We will sort out any issue with faulty items right away. As soon as you discover a fault, please, contact
l am missing an item from my order what should l do?
If an item is missing, please contact our Customer Care team with the order number and the missing item’s name. We will
Can l edit my order after placing it?
Please contact us before the product ship
Can l cancel my order?
It is possible for you to cancel your order after the payment has been confirmed. In order to do so,
What address can l use to return my items to you?
Please, get in touch with us for the return address. We are not liable to refund in case of returning an item
How do l return something to you?
If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you.